An Authentic Technical Support Department

Expert Tips with Contact Delage

In a world of constant change, our clients face challenges linked to new lighting and control technologies, as well as evolving energy efficiency standards. These challenges can create concerns for project teams: ensuring system compatibility, meeting deadlines, avoiding onsite surprises, and, above all, delivering a result that meets expectations.

At Contact Delage, we take these challenges seriously and have built a team dedicated entirely to technical support. Our specialists, with backgrounds in commercial, residential, and programming fields, bring a deep knowledge of manufacturer communication protocols, electrical jargon, and how programming systems function across our product lines.

Our technical team is here to assist you and streamline every step of your projects. Their mission? To ensure the seamless performance of your installations, so both you and your client are fully satisfied with the outcome. From the early stages to after-sales support, our experts work closely with your onsite teams (project managers and electricians), providing tailored assistance from pre-wiring to commissioning.

Our technical department relies on rigorous coordination, with a dedicated project dispatcher overseeing smooth project launches and bilingual programmers ready to answer all your questions. Working in synergy with our Project Office, which handles quotes and orders, we proactively coordinate each service phase to provide complete project support.

Our team has successfully programmed major projects such as operating rooms at Ste-Justine Hospital, Radio-Canada’s new offices, the West Block in Ottawa, and the Fortis Building in Newfoundland. Whatever your needs, we’re here to guide you from start to finish.

For lighting control in your designs, don’t hesitate to contact our Project Office at soumissions@contactdelage.com. We’ll be delighted to help bring your concepts to life!

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